Emergency Department Care Coordination Program

The ConnectVirginia Encounter Alerts service provides a secure, electronic, daily notification to treating providers when certain health care encounters occur for any of their active patients. Participating health systems and hospitals provide ADT (Admission-DischargeTransfer) messages to ConnectVirginia and those messages are used to identify inpatient admissions, inpatient discharges and emergency department encounters for specific patient populations.

Encounter Alerts give primary care and specialty providers a quick and easy way to know when their active patients have been seen in an inpatient facility or an emergency department. This timely communication allows for proactive, post-discharge follow-up care and overall better care coordination for the patient, key components to increasing the quality of care, reducing the chances of a readmission, and reducing health care costs. Immediate financial benefits can be realized; Medicare has established specific new codes for expanded reimbursement for this type of follow-up care.

Hospitals also benefit from the use of Encounter Alerts by ambulatory providers. The timely follow-up care has been attributed to a reduction in hospital readmission rates helping to avoid CMS penalties. Hospitals participating in ACOs and managed care programs also find benefit in enhanced care opportunities that can be realized through use of Encounter Alerts, leading to cost savings.

Sign Up for Encounter Alerts

Public Health

ConnectVirginia helps the Virginia Department of Health fulfill its mission to “promote and protect the health of all Virginians” by providing services that facilitate the electronic reporting of certain health-related data. VDH  is currently able to receive electronic submissions for three public health-related objectives ( Electronic Laboratory Reporting (ELR), Immunizations, and Syndromic Surveillance) and is actively working with hospitals and health care professionals to assist them in meeting these objectives.

Learn More About Public Health Reporting Pathway Service.

Newborn Screening

The Code of Virginia § 32.1-65 requires every newborn in the Commonwealth to undergo Dried-Bloodspot testing unless the parent or guardian objects on the grounds that the test conflicts with their religious practices.  The Department of General Services, Division of Consolidated Laboratory Services (DCLS), in collaboration with the Virginia Department of Health (VDH), performs the dried-blood spot screening and follow-up services; including referrals for diagnosis, medical and dietary management and long-term care and treatment planning. Babies who are diagnosed with certain heritable disorders or genetic diseases are referred to the VDH’s Care Connection for Children network for coordination of services.

Due to the time sensitivity of Dried-Bloodspot testing, Virginia’s Newborn Screening program is now partnering with ConnectVirginia to utilize the Public Health Reporting pathway to facilitate the secure and electronic exchange of laboratory orders and results with our hospital partners and authorized 3rd party service providers such as OZ Systems.

DCLS is currently engaged in a Pilot program with a select group of hospital partners to develop and test these capabilities with the goal of implementing the electronic NBS Lab Order exchange by July 2017 and the NBS Results exchange by January 2018.  To learn more about this initiative and the requirements for enrolling in the Virginia’s NBS Data Exchange program CLICK HERE.


Need More Clinical Information On Your Patients? 
ConnectVirginia EXCHANGE provides a secure method to query and retrieve patient data by facilitating the process of onboarding participants directly to eHealth Exchange, a nationwide health information exchange. EXCHANGE participants must meet legal, technical, and financial requirements to onboard (integrate with)  to EXCHANGE.  For more detailed information on the onboarding  process including the application and documentation requirements as well as answers to frequently asked questions about onboarding, visit our EXCHANGE Onboarding page.

You can use materials in our Provider Communications Tool Kit to talk to your patients about the benefits of Health IT, EHRs, and ConnectVirginia’s EXCHANGE.