Emergency Department Care Coordination Program
The ConnectVirginia Encounter Alerts service provides a secure, electronic, daily notification to treating providers when certain health care encounters occur for any of their active patients. Participating health systems and hospitals provide ADT (Admission-DischargeTransfer) messages to ConnectVirginia and those messages are used to identify inpatient admissions, inpatient discharges and emergency department encounters for specific patient populations.
Encounter Alerts give primary care and specialty providers a quick and easy way to know when their active patients have been seen in an inpatient facility or an emergency department. This timely communication allows for proactive, post-discharge follow-up care and overall better care coordination for the patient, key components to increasing the quality of care, reducing the chances of a readmission, and reducing health care costs. Immediate financial benefits can be realized; Medicare has established specific new codes for expanded reimbursement for this type of follow-up care.
Hospitals also benefit from the use of Encounter Alerts by ambulatory providers. The timely follow-up care has been attributed to a reduction in hospital readmission rates helping to avoid CMS penalties. Hospitals participating in ACOs and managed care programs also find benefit in enhanced care opportunities that can be realized through use of Encounter Alerts, leading to cost savings.Sign Up for Encounter Alerts